Faculty Member: Cai, Alan

Cooperative norms, structural mechanisms, and supplier performance: Empirical evidence from Chinese manufacturers.

Cai, S. & Yang, Z. (2011). “Cooperative norms, structural mechanisms, and supplier performance: Empirical evidence from Chinese manufacturers.” Journal of Purchasing & Supply Management, 17(1), 1-10.

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The effects of volume consolidation on buyer-supplier relationships: A study of Chinese firms

Cai, S., Yang, Z., & Hu, Z. (2010), “The effects of volume consolidation on buyer-supplier relationships: A study of Chinese firms”, Journal of Purchasing & Supply Management, 16(3), 152-162.

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Implementing supply chain information integration in China: The role of institutional forces and trust

Cai, S. Jun, M. & Yang, Z. (2010), “Implementing supply chain information integration in China: The role of institutional forces and trust”, Journal of Operations Management, 28(3), 257-268.

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Examining the relationships between internal service quality and its dimensions, and internal customer satisfaction

Jun, M., & Cai, S. (2010), “Examining the relationships between internal service quality and its dimensions, and internal customer satisfaction”, Total Quality Management and Business Excellence, 21(2), 205-223.

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The influence of media richness and governance strategies on internet communication effectiveness: A conceptual model

Cai, S. and M. Jun (2009), “The influence of media richness and governance strategies on internet communication effectiveness: A conceptual model”. The proceedings of 40th annual national meeting of decision sciences, Wilmington, North Carolina.

Exploring the governance mechanisms of quasi-integration

Cai, S. and Z. Yang (2009), “Exploring the governance mechanisms of quasi-integration”. Journal of Business Research, 62(6), 660-666.

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The importance of customer focus for organizational performance: A study of Chinese companies

Cai, S. (2009), “The importance of customer focus for organizational performance: A study of Chinese companies”. International Journal of Quality and Reliability Management, 26(4), 369-379.

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Trust, Information Integration, and Coordination Costs: An Integrative Model

Cai, S. (2009), “Trust, Information Integration, and Coordination Costs: An Integrative Model”. 20th Annual Conference of the Production and Operations Management Society, Orlando, Florida, May 2nd.

Perception gaps between the customer, employee, and executive in banking service quality

Jun, M. and S. Cai (2008), “Perception gaps between the customer, employee, and executive in banking service quality”. The proceedings of 39th annual national meeting of decision sciences, Baltimore, Maryland.

The strategic implications of e-network integration and transformation paths for synchronizing supply chains

Jun, M., S. Cai and D. Kim (2008), “The strategic implications of e-network integration and transformation paths for synchronizing supply chains”. International Journal of Information Systems and Supply Chain Management, 1(4), 39-59.

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